[Press Release] – CROSSROADS HEALTH TRANSITIONS SERVICES WHILE CONTINUING THE NEW DIRECTIONS LEGACY
CROSSROADS HEALTH TRANSITIONS SERVICES WHILE CONTINUING THE NEW DIRECTIONS LEGACY
FOR IMMEDIATE RELEASE
Pepper Pike, OH – May 6, 2026 – After thoughtful review and with guidance from its Board of Directors,
Crossroads Health has made the difficult but necessary decision to conclude adolescent residential
substance use disorder services at New Directions in Pepper Pike. New admissions have ended and
residential services will close by June 30th.
This decision reflects the rapidly shifting funding environment and evolving regulatory requirements that
have increasingly impacted residential treatment programs throughout the region and nation. While this
chapter is coming to a close, Crossroads Health remains deeply committed to providing resources for
families to access high-quality, whole-person substance use treatment.
“Every individual currently served will have a personalized transition plan,” said Leslie Quilty, President
and CEO of Crossroads Health. “We are prioritizing step-down and continuing care options—including
services available through Crossroads Health. No client will be discharged without a plan. Our focus is
on maintaining continuity, stability, and compassionate care for youth, families, and the systems that
support them.”
Although residential services at New Directions are ending, Crossroads Health’s responsibility to children
and families continues. The Board and leadership team are actively exploring how the existing New
Directions endowment and related philanthropic resources can carry forward its legacy—supporting
families in meaningful, sustainable, and accessible ways into the future. Additional details regarding
treatment and service options will be shared throughout the coming months.
New Directions currently employs 28 full- and part-time staff members. Some will remain part of the
Crossroads Health team, while others will be supported in securing meaningful employment with
nonprofit organizations offering similar services throughout Cuyahoga, Lake, and Geauga counties.
“This was an extremely difficult decision,” said Leslie Quilty. “For more than 45 years, New Directions has
been a lifeline for children and families, and countless lives were saved because people showed up every
day with care, courage, and commitment. Our staff, volunteers, board members, and donors deserve
immense gratitude. Even as resources for people in recovery continue to shrink, this work matters deeply.
We will do everything possible to honor and carry forward the legacy of New Directions that was built by
so many who believed in this mission.”
Media contact:
Leslie Quilty, MEd, LPCC-S, President & CEO
lquilty@crossroadshealth.org
www.crossroadshealth.org
