Residential Services
Crossroads Health provides residential services for adults needing mental health support in a supervised and highly structured level of care. At North Coast House, adults can build skills, work toward greater independence, and focus on their well-being in a supportive setting.Our approach recognizes each person’s concerns, strengths, and goals. Services help residents develop skills for daily life and prepare for their next steps.
North Coast House
7480 Auburn Road
Painesville, OH 44077
North Coast House offers transitional residential services of roughly 90 days for adults aged 18 and older who receive mental health care. The program provides a structured, trauma-informed setting for adults with mental health needs, including those with co-occurring conditions. Often, services at North Coast House are a step-down from psychiatric hospitalization.
Residents receive support based on their individual goals. Services may include:
- Day treatment groups to build skills and support progress
- Case management to help coordinate care and support
- Individual and group support to practice coping and social skills
- Independent living skills to prepare for life beyond residential care
- Employment support to build skills for finding and keeping a job
- Symptom monitoring to help residents manage their mental health
- Counseling for concerns such as grief, loss, trauma, life changes, and mental health symptoms
The program focuses on helping residents strengthen daily living skills, build connections, and work toward long-term wellness.
Getting Started
A referral is required for North Coast House. Download the PDF confidential referral form
For more information about residential services, contact Crossroads Health.
Mental Health and Dual Diagnosis Services
Mental health and substance use concerns can affect many aspects of life. Crossroads Health offers assessment and outpatient support for adults and adolescents.
Services may include:
- An evaluation of mental health, substance use, and family needs to help guide care.
- Individual, family, or group counseling, along with case management and continued support.
Contact Crossroads Health to learn more about available services and next steps.
Talk to someone today.
Walk-in assessments are administered at 9220 Mentor Avenue in Mentor.
Walk-in hours for assessments:
Monday & Wednesday: 8:00 am - 5:00 pm
Tuesday, Thursday & Friday: 8:00 am - 3:00 pm
Primary Care walk-in hours:
Monday through Friday: 8:30 am - 4:30pm
Pharmacy
Location:
Integrated Healthcare Center
9220 Mentor Ave, Suite A
Mentor, Ohio 44060
Phone: 440-856-0190
Fax: 866-254-7807
Email: pharmacy@crossroadshealth.org
Hours:
Monday – Thursday: 8am–6pm
Friday: 8am–5pm
Saturday and Sunday: Closed
To get a refill, sign up as a new patient, or get your prescriptions transferred: Access your online account with the button below:
Need Help?
If you're unsure which service is right for you, call Crossroads Health at 440-255-1700. Our team can help you understand the available options and how to get started.
If you are experiencing a life-threatening emergency, call 911.
For mental health crisis support including suicidal thoughts, please reach out to speak to a specialist:
Lake County Crisis Hotline | 440-953-8255 (TALK)
Cuyahoga County: Frontline Service Crisis Hotline | 216-623-6888
Ashtabula County: Suicide Prevention Crisis Hopeline | 800-577-7849
National Suicide and Crisis Lifeline | 988
Frequently asked questions
Helpful information at a glance
Who can receive services at North Coast House?
North Coast House provides transitional residential services for adults age 18 and older who receive mental health care. The program supports adults with mental health needs, including those with co-occurring conditions.
What services does North Coast House offer?
Services may include day treatment groups, case management, individual and group support, independent living skills, employment support, symptom monitoring, and counseling.
What is Transitional Residential Care?
Transitional Residential Care provides a structured, supportive setting where adults can build daily living skills, strengthen their independence, and work toward their personal goals for an anticipated 90 day period.
Does North Coast House provide support for people with co-occurring mental health and substance use concerns?
Yes. North Coast House serves adults with mental health needs, including co-occurring conditions. Crossroads Health also offers assessment and outpatient support for mental health and substance use concerns.
Do I need a referral to North Coast House?
A referral is required to receive services at North Coast House. Contact Crossroads Health to learn about the referral process and next steps. Call 440-352-7271