Care Coordination (CCBHC) - Crossroads Health
Certified Community Behavioral Health Clinics (CCBHCs)
A new service model, CCBHCs are designed to provide a full scope of integrated treatment for individuals living with mental health and substance abuse treatment needs. CCBHCs offer easy access to care and an increased intensity in services to support those with needs in many areas. Expanded services include:
– 24/7/365 mobile crisis
– Intensive care coordination services
– Tailored care for active duty military and veterans
– Integration with physical health care
Who is Served by CCBHCs?
CCBHC services are available to any individual in need of care, including (but not limited to) people living with serious mental illness or emotional disturbances, severe addiction, complex physical health needs, recurrent involvement with law enforcement or difficulty managing care independently. CCBHCs will provide care regardless of an individual's ability to pay, caring for those who are underserved, have limited incomes, insured, uninsured or receiving Medicaid or Medicare and those who are active duty military or veterans.
Frequently Asked Questions about Certified Community Behavioral Health Clinic
What makes a CCBHC different than other agencies?
CCBHC’s provide a higher quality of care by increasing the intensity of services and client engagement in their treatment. Increased services allow for greater rates of recovery and reduced rates of hospitalization and incarcerations.
What does a Care Coordinator do?
Our Care Coordinators are able to organize and provide a single point of contact for individuals with services both within and external to Crossroads Health. They work with a client’s treatment team to ensure that their recovery goals are reached.
What is the difference between a Case Manager and a Care Coordinator?
Case Managers provide direct care in the community by supporting access to resources to support recovery. Care Coordinators work with the client’s treatment providers (internal and external to Crossroads Health) to organize and coordinate services to minimize confusion for clients with care in many areas.
What type of services can a Care Coordinator assist me with?
Our Care Coordinators organize services such as primary care, specialty medical care, psychiatric or medical hospitals, schools, housing authorities and probation departments.
Are services available to both youth and adults?
Yes! CCBHC services are available to both youth and adult clients. How do I get into the CCBHC program? Contact any Crossroads Health provider and they will make a referral to the CCBHC for clients who are requesting services.
What will I experience as a client in CCBHC?
As a client in CCBHC, you will experience streamlined, easy to access services with your treatment team including a Care Coordinator. Clients are able to utilize their Care Coordinator as a single point of contact to organize all services and support their access to needed treatment. Clients are also offered the opportunity to participate in an important evaluation project, which includes gathering information about a client’s quality of care and treatment outcomes. This project seeks to give a voice to those receiving services to be able to inform the process of enhancing and improving services for all.
How long are services provided?
Services are provided until treatment goals are met.
